Privacy Policy
Your privacy
Proper treatment requires that I, as your treating therapist, keep a patient file. This is also a legal obligation under the Dutch Medical Treatment Agreement Act (WGBO).
Your file contains notes on your state of health and records of the examinations and treatments carried out. It may also contain information that is necessary for your treatment and that I have requested — with your explicit consent — from another care provider, such as your GP.
I do my utmost to safeguard your privacy. Among other things, this means that I:
- handle your personal and medical data with care
- make sure that unauthorised people cannot access your data
As your treating therapist I am the only person with access to your file. I have taken technical and organisational measures to protect your personal data against loss and against any form of unlawful processing, and I am bound by a statutory duty of confidentiality (professional secrecy).
With your explicit consent, the data in your file may also be used for the following purposes:
- to inform other care providers, for example once the therapy has been completed or when referring you to another practitioner
- for anonymised use during peer review with colleagues
- for the financial administration, so that I or my bookkeeper can draw up an invoice — only a small part of your data is used for this
If I want to use your data for any other reason, I will tell you first and ask for your explicit consent beforehand. The data in your patient file is kept for 20 years, as the WGBO requires.
Privacy on the invoice
The invoice you receive states the details your health insurer needs in order to process it:
- your name, address and town
- your date of birth
- the date of the treatment
- a short description of the treatment: homeopathic consultation
- the cost of the consultation
This website
You can book appointments online through this website. I use Cal.com for this. What you enter when booking — your name, your email address and the time slot you choose — is processed by Cal.com in order to record the appointment and send you a confirmation. That form does not ask for any health information; we discuss that during the consultation itself.
To see which pages are being read I use Umami, a privacy-friendly analytics tool running on its own server. Umami sets no cookies, collects no personal data and does not follow you across other websites. The statistics are anonymised and cannot be traced back to an individual.
Questions or access
Would you like to know what data I hold about you, have it corrected or deleted, or do you have a question about this privacy policy? Please get in touch at homeo@gentle-sage.nl or +31 752 501 969.